what we do
Innovative and adaptable, a&o bring a unique approach to each customer. We forge long-term client relationships using customised products and solutions that can be adapted to suit any IT environment.
With all a&o engagements, a transparent time and resource-based pricing model means Service Level Agreements with no hidden costs. Working alongside internal or external resources, the a&o approach is to become a trusted advisor, assuming an integral role in your IT operation.
- a&o is recognised as a leading supplier of IT consumables. We are a trusted hardware and software reseller.
- a&o Technical Infrastructure solutions use best-of-breed technologies configured to meet our customer needs and improve business processes.
- a&o Managed Service Desk allows our clients to concentrate on their core business by ‘out-tasking’ their Service Desk which we deliver back meeting stringent service level measures.
- Service Desk - we can also provide customers with the software to run their own service desk using our Software as a Service (SaaS) model.
- The Professional Services team at a&o draw on an extensive knowledge pool of IT experience & work with the utmost flexibililty to deliver bespoke solutions that keep our clients coming back for more.
To address the demands of a constantly changing IT environment, a&o has identified and pursued excellence in two core competencies that form the IT backbone for most organisations: IT Service Management and Information Management.
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